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Optimed is committed to providing superior customer support for our software. Our goal is to be able to provide our customers with training and around the clock support for worry free implementation, and ongoing support once you are up and running. This support includes unlimited telephone support, remote diagnosis, regular distribution of electronic memos for important updates, and software upgrades.
While the office is open 7am to 5pm PST, our dedicated customer support team is available 24 hours a day-seven days a week for any questions or problems you may encounter.
Optimed Software Corporation prides itself on the quality and professionalism with which we serve our clients. Exceptional client support is essential to the business development and corporate growth of Accuro. Our reputation for availability and knowledge is excellent. The Optimed Support team, with their respective software and hardware educations and designations, ensure that the client's question will be answered accurately - the first time.
Clients access our Optimed Software Support Team by: